Wish It So will always go the extra mile to over-deliver on quality, value and service. Our prices may not be the cheapest you can find, but neither are the materials we use or the workmanship and pride that goes into each and every item we make.

Our goal is to always, always give you excellent value for the money you spend with us. We will stand behind our products with quality workmanship and materials and provide the best, most respectful customer service possible.

If you have any questions regarding an item you’ve seen on this site, please let us know. We’ll be happy to answer any and all of your questions to help you feel confident in your decision to purchase Wish It So jewelry and accessories.   

If you have a question about an order you’ve already placed, please contact us by either of these methods: 

By eMail at:   customercare@wish-it-so.com

Please be sure to include your name, invoice date, and order confirmation number on all order inquiries.

Or

By phone at:   480.250.6022    Usually a live person between 9 a.m. and 6 p.m. local time (AZ)

Complimentary Gift Wrap: Whether it’s an indulgence for yourself or a well-chosen gift for someone you care about, each and every item you order from us comes to you nestled in our Luxury Gift Wrap, compliments of Wish It So. It’s just an extra touch to let you – or the lucky person you’re gifting – know that Wish It So jewelry and accessories are quality purchases that deserve to travel in style! The wrap used will be dependent on the size and type of items in your order but, in all cases, your Wish It So purchases will arrive dressed as the treasures they really are.   

Privacy Policy: Your right to privacy is of the utmost importance to us. We take the fact that you trust us with your personal information as a badge of honor and we take all reasonable precautions to safeguard that data. We will never sell, lease or give your name or other personal information you entrust to us to any third parties except as required for payment processing and shipping and by law. 

Promotional Codes: Please see Promotional Codes on the Ordering FAQs page.    

Custom Orders: Please see Custom Orders on the Ordering FAQs page.

To Opt-In to our keep me in the loop eMail list:
When you sign up for our keep me in the loop mailing list, you will receive occasional eMails advising you of availability on one-of-a-kind items, limited-edition designs, and special offers with their corresponding promotional codes.  Using these promotional codes when you order will afford you the very best value on selected items and special sets. Promotional codes are offered exclusively to those who have signed up for the mailing list. If you would like to sign up now, click here.  

To Opt-Out of our keep me in the loop eMail list:

If you prefer not to receive any further communication from Wish It So, just click here and we will remove you from our mailing list immediately.  

Quality Guarantee:  Wish It So warrants that their jewelry and accessories will be free of defects in materials and workmanship for 90 days from the date of purchase. In the rare event that your Wish It So jewelry or accessory requires repair or replacement, please call us at 480.250.6022 for a Return Authorization Number and instructions. PLEASE DO NOT just send your purchase back without an RMA since it will be refused. And please note that all returns for repair or replacement must be shipped to us via an insured AND trackable method.  

Satisfaction Guarantee: We want you to be thrilled with your Wish It So purchase but since every item we offer here at Wish It So is handcrafted, according to your specifications, when you order, they are not returnable or refundable unless otherwise noted. We will, however, be happy to re-work any of your Wish It So pieces in new bead, pearl or gemstone colors for a discounted price. Please eMail us for a price quote.